Compliance Requirements

1. Users need to register to use our online money transfer service and provide us with:

• a. Full names
• b. Gender
• c. Date of birth
• d. Residential address
• e. Phone contact
• f. Email address

2. Identification and Proof of Address Required

• a. For any single transfer of 700+ £ or 700 €
• b. Once cumulative transaction total reaches 700 £ or 700 €
• c. On 5th transaction in the system regardless of amount
• d. We could request for ID and Proof of address regardless of the above

3. When Source of Funds Required

• a.For any single transfer of 5,000+ £ or 5,000 €
• b. Once cumulative transfer total reaches 5,000+ £ or 5,000 €
• c. Once cumulative transfer total reaches 10,000 £ or 10,000 € in any single year
• d. We could request for source of funds regardless of the above

4. Acceptable Identifications:

• a. Valid passport
• b. Valid UK full photo card driving license
• c. Valid UK provisional photo card driving license
• d. Valid UK Home Office Issued photo Identity
• e. Valid European Economic Area/European Union photo card license
• f. Valid European Union/European Economic Area photo Identity Cards
• g. Valid Switzerland National Identification Cards

• i. IDs must be in date
• ii. Clear and legible
• iii. Photo page to be attached to the system
• iv. Attachment to be in full with nothing blocked or cut off
• v. Signed by the owner

5. Acceptable Proof of Address

Must be clear, legible and in full with no information blanked out, within 3 months at time of transaction, in the customer's names, and must actually have an address on it.

a. Utility Bills

• i. Land line telephone bill
• ii. Gas bill
• iii. Electricity bill
• iv. Water bill
• v. Council tax bill

b. UK or European equivalent Local Authority issued documents

• i. Income support
• ii. Job seekers' allowance
• iii. Pension credits
• iv. Current Council rent book
• v. Rent card or Tenancy Agreement

c. Financial Statements

• i. Bank statement
• ii. Mortgage statement
• iii. Building society statement

6. Unacceptable Proofs of address

• a. Mobile phone bills
• b. Utility companies payment notices
• c. Eviction notices
• d. Payslips
• e. Correspondence letters

7. Acceptable Source of Funds

• a. Pay slips within 3 months
• b. P60 or European equivalent
• c. Loan approval documents and proof of transfer of funds
• d. If insurance settlements - Full details
• e. Lottery wins - Supported by proof of payment
• f. Savings - Bank statements
• g. House sale - Completion statement
• h. Sales agreement - From sale of personal possessions