+44 (020) 8884 4060
Money Swift Ltd incorporated in England and Wales under company registration number 04400836 and having its registered office at 2A Thames Road, Barking, London IG11 0HZ, United Kingdom ("Money Swift", "Us" or "We") are committed to protecting your information and respecting your privacy and also handling your information in an open and transparent manner. We understand that our customers are entitled to know that their personal data will not be used for any purpose unintended or unexpected by them.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. What we will use it for and with whom we will share it. This policy also sets out your rights and who to contact for more information.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.moneyswift.com (our "Website") or by using our mobile application (the "Mobile App"), or by using our cross-border money transfer service (the "Service") you are accepting and consenting to the practices described in this policy.
In this Privacy Policy, "we" are Money Swift Ltd. We are the data controller in respect of the personal data provided to us and, in such a capacity, we are committed to maintaining your personal data in accordance with the requirements of applicable data protection laws, including the UK Data Protection Act 1998 (as amended or replaced from time to time) and the requirements of the European Union General Data Protection Regulation 2016/679 (GDPR). We will take all reasonable steps to ensure that your personal data is kept secure against unauthorized access, loss, disclosure or destruction.
We are registered with the Information Commissioner's Officer (ICO) in the UK under registration number Z1270730.
We can be contacted about our Privacy Policy or the information we hold about you:
We collect and process personal information to enable us
Process customer transactions
Abide by Law
Interact with customers, employees, and agents
Answer enquiries
You are not required to provide us with personal information, but without it we would not be able to provide you with our services.
Full names
Address
Email address
Phone number
Date of birth
Gender
Bank details including account numbers and billing address
Proof of identity such as passport, National Identity Card, or Drivers' license
Technical data such as Internet Protocol (IP) address, full Uniform Resource Locator (URL), or other unique identifier of computer, Mobile phones or any other devices used to access our service
When logging on to the Website or the Software we may process data regarding time spent and activities performed on the Website or the Software.
Money transfer recipients' details provided to us to deliver our service. By providing this information you represent that you have permission from the owner to do so.
We collect personal data about you as follows:
Personal data is information about you (such as your name, address, contact and account or card details) as well as information about the person to whom you are sending funds (or from whom you are receiving funds) using the Service. One needs consent to provide a third party's personal information.
We use personal data you supply to us mainly for the purposes of providing you the Services you request from us, as per our terms and conditions and within the confines of applicable laws and regulations. Such laws as those intended to prevent fraud, money laundering, and other abuses of the financial system. In essence, we need to use your personal data in order to provide you with our service.
We also use personal data for the following purposes:
We will disclose your personal data to:
We may also disclose your personal information to third parties:
By definition, the Service is a transfer of funds from the European Economic Area ("EEA") to countries situated outside the EEA or vice versa, and so your personal data will be transferred out of the EEA in connection with any use of the Service.
It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers in based in the EEA. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
The length of period we retain your information would depend on the information and the purpose for which it was obtained. Information would only be kept for as long as it is required or as required to comply with any legal obligations to which we are subject. We would normally keep records for up to 6 years after terminating a business relationship.
With your permission we may use your personal details to give you information about our products and services which may be of interest to you.
You will always have the option to opt out of receiving marketing information each time you provide us with personal information.
We will not share your personal information with third parties except where outlined in this Privacy Policy. If we intend to use your data for any marketing purposes outside of this policy, we will inform you and you will have the right to prevent this by "opting out" through check boxes.
If you need any further information, please do not hesitate to CONTACT US.
You have the right at any time, to request a copy of the information that we hold about you, subject to applicable laws. If you would like a copy of some or all of your personal data, please CONTACT US BY EMAIL or BY POST.
If the information we have about you is wrong, incomplete, or otherwise inaccurate, you have the right to require us to correct it. You could also request us to delete information about you if you consider that we do not have the right to hold it
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by CONTACT US BY EMAIL or BY POST.
When using our website or mobile applications we may collect information about your computer and about your visits. We may obtain information about your general internet usage by using a cookies file which is stored on the hard drive of your computer or mobile device. By using our Website or mobile application, you accept we may collect and use this information as outlined below:
A cookie is a small data file which contains information that is transferred to the hard drive of the device from which you access our site. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
In order to comply with legislation, we have reviewed the use of cookies on our site and have implemented measures to ensure that you are aware of these cookies and give your consent for placing of some or all of these cookies, except for those which are necessary for the service you have requested.
In summary, we use the following types of cookies:
Blocking cookies
You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Our system will issue cookies as soon as you visit our site unless you have adjusted your browser setting so that it will refuse cookies.
We display personal testimonials of satisfied customers on our website in addition to other endorsements, where you have agreed with a third party review site that we may do so. If you wish to update or delete your testimonial, please CONTACT US.
Our Website contains links to other websites. Please note that this Privacy Policy only applies to this Website, i.e. when you link to other websites make sure you read and understand their own privacy policies.
We keep our Privacy Policy under regular review and we will place any updates on this webpage. Please check back regularly and before using the Service to see any updates or changes.
